Messaging

On Unfiltrd, you are able to direct message with your followers. There are several features in messaging that can help you maximize sales and easily identify your best costumers.

Lists And Mass DMs

Your profile will automatically create lists of your followers and subscribers, as well as followers who have recently unsubscribed from your content. These lists are designed to help you target certain audiences. Check out the following video on lists: 

To find the lists you can navigate to Menu> Lists. The lists for followers, subscribers and unsubscribed users are automatically generated and can not be altered, but you are able to create your own lists for your needs. Some creators create lists of other creators as well as Unfiltrd admin profiles to exclude them from a mass dm campaign.

You can also add users to lists from messages. See Pin Messages for more

In your Mail box you will see an envelope  icon in the upper left, you can use this to send out Mass DMs to followers and subscribers.  

When you select the  envelope icon you will be taken to a Select recipients page. You will see lists for Include and Exclude here. Use the lists to target only followers, or specific subscription tiers. 

This is a great tool for sending out PPV messages, encouraging followers to subscribe or send out thank you messages and content to subscribers. Sending exclusive unlockables via Mass DM is a great way to earn additional income. 

Tip: We recommend creating a list for Unfiltrd admin accounts, such as Support, Security, Unfiltrd and Stepanka Admin. Having a list of admin users allows you to exclude these accounts from your Mass DMs when you’re sending messages to followers. These mass DMs can clutter up admin inboxes and we may miss something important trying to sort through the mass DMs. please see “Pinning a Message” on how to create lists.

Excluding Lists

When you’re setting up your mass DM you will see All of your lists for followers, subscribers, unsubscribers and any custom lists you have created. As we touched on in the previous paragraph, you should have the Unfiltrd Admin accounts on a Custom list, as well as any creators you follow who you don’t want getting your Mass DMs.

To Utilize this list to exclude accounts from your DMs, once you are done selecting the members you want to send the DM to, scroll further down the page to where it shows Exclude List. From here select your Unfiltrd Admin list and any others you want to exclude.

Sending Content With Your Mass DM

Once you’ve selected the lists you’re sending message to or excluding from the DM you can type out your message and attach content using the paperclip icon in the message text bar.

Identifying Subscribers

You can easily identify your subscribers in messages and prioritize them over followers. Anyone who subscribes to your content will be shown with a label under their profile image showing the price of the tier they’re subscribed too

Pin messages 

You can pin messages in your Dms so that they stay at the top of your feed and make them easier to find. This is great for when you want to send content to a particular user or continue a conversation; what ever you like. To pin a chat go into the message with the person, click the three dots in the upper right, select pin chat.

Blocking

If you no longer want a member of the site to be able to see your profile or contact you through messaging you can block this user by clicking on the three dots in the upper left of the chat and select block users. Once a user is blocked, when they navigate to your profile they will see your header, profile picture and the following message: 

Top Spenders

We’ve added a feature that displays the amount of money spent by a subscriber/follower. This will only be visible to you and will be displayed next to the users ID in your messages.

Deleting Messages

If you sent a message that you would like to unsend, you can go into the message and click the X next to the text or image you would like to unsend

Read vs Unread Messages

Unread messages will appear in your inbox with a Purple dot on the right hand side of the message. Messages you have read will display the first line of text of the message. Messages you have sent that have been seen by the receiver will read "SEEN" instead of the text. 

Scheduled Mass Messaging

Scheduled Mass Messaging is something that has been requested the most since day one. We’re happy to finally be able to introduce it on April 19! 

To Schedule a Mass DM, select the Mass DM icon in your inbox. 

From here you’ll follow the same steps as you would for a regular mass dm.

Select your Include and Exclude lists: 

Once you have selected who to send the message to click continue: 

Type your message and attach media, set the price for media, if needed:  

Now instead of sending it right then, you will see a new option for “Schedule Mass Message”

From Schedule Mass Message you will be given fields for both date and time. Select the date and time you would like the message to go out from the provided fields.

Once selected, you will see the date and time reflected in a purple link below the message, to modify when the message goes out, click the purple link again and change the desired fields.
Once satisfied with your scheduled message, click Save. The message will be sent at the allotted time.

Deleting and Editing Scheduled DMs 

If you find you need to change the content of a message or delete it all together you can select the Mass DM icon in your inbox, and then select Scheduled DMs . You will be directed to a page that holds all of your scheduled DMs until they go out

From here you can click the pen icon next to the message you want to edit. You can make changes to the time the message goes out, the text or the attachments. 

You can also delete the message entirely by selecting the trash can Icon in the upper right hand corner of the screen.  

Search User in Inbox 

To search for a user in your inbox, you can type the username of the person into the search bar now featured at the top of your inbox